About SHS Eastbourne, Hastings & Rother
Seniors Helping Seniors Eastbourne, Hastings & Rother
Seniors Helping Seniors Eastbourne, Hastings and Rother was launched by Rena Loizou. Steve and Lynn Cowley carried on her amazing work for two years championing flexible well paid and rewarding work for people in Eastbourne, Hastings and Rother and outstanding, affordable home care choices across the region.
In May 2025 Steve and Lynn stepped down as owners to make way for a new, local, owner to take over in June 2025.
In the interim, the founders of Seniors Helping Seniors UK (Sally and Christian Wilse) will be supporting the wonderful care team and lead, Diana.
Christian says, “We are grateful to Steve and Lynn for the energy they brought to the prospect of running two offices. Their investments, and their time and dedication, is wholeheartedly appreciated. As a company we champion efficiency and best practise and we are pleased to know a sustainable decision has been reached about the best way to support a very exciting business.”
How is Seniors Helping Seniors different from the other care services in Eastbourne, Hastings & Rother
Seniors Helping Seniors prioritise differently to every other care company. The focus is on person-centred care. We offer flexibility and we very carefully match carer to client.
The client has the right carer, at the right time, to suit their needs.
The carers are supported with flexible working so that they can choose the hours they work and are paid above the Real Living Wage.
Seniors Helping Seniors won the champion award for the care sector in 2021 from the Real Living Wage Foundation because of the way carers are supported. Being accepted by the Good Business Charter as a company doing business the right way, is another key differentiator.
Services provided currently:
Focus on companionship care to support clients’ activities of daily living (excluding personal or medical care).
Our in-home care services include but are not limited to:
- Companionship
- Housework
- Garden help
- Transportation to Hospital, Doctors or anywhere else you need to visit
- Trips to local events
- Medical appointments
- House maintenance and small repairs
- Shopping
- Dementia care
- Meal preparation
- Mobility assistance
- Respite care (supporting regular carers)
- Overnight stays
- Pet care
- Holiday companionship
- and so much more…
Our Mission
Our non-medical care focusses on keeping well. Preventing crises is very much right-place, right-time in the UK.
The cost benefits and efficiencies in our processes secure our sustainable domicilary elderly care business model.
All our services are delivered with sincere companionship because our focus is same-person care and carefully matching carer to client.
Fully managing all elements of service provides outstanding customer experiences and supports outstanding carers.
Our carers are staying active, staying social, and staying financially stable with an hourly wage which is above the Living Wage. Our franchise partners make money through doing good.
The teachable business model exemplifies profit with purpose, empowerment, inclusivity, self-governance, thought leadership and the value of local expertise.
"We have been using the services of Seniors Helping Seniors for over 4 years and have been really pleased with the care and attention the team have always given to Mum. Nothing has ever been too much trouble and the team have often gone above and beyond to ensure that Mum was comfortable in her own home for as long as possible.
They often shared lots of laughs and fun times as well as caring for her emotional and physical needs and it always left us reassured that she was in the best of hands.
They are a very flexible team and always willing to help out when additional support was required putting the needs of Mum first. A special thanks to Eileen and Simone who have been on the journey with Mum and become more than a companion to her, they have become good friends. A very caring exceptional company. "
Helen
"Our Mum is suffering from severe dementia and although we take on a lot of the care ourselves, we needed some extra help in the afternoons. The care from SHS has been outstanding. All the carers have been great with Mum, taking her for a drive, a cup of tea and a piece of cake when able which is her favourite thing to do.
We have received photo’s of Mum from the carers of Mum while she is out and she always looks so happy. She can’t wait to go with them! Teresa provided Mum with a photo book at Christmas – such a lovely thing to do and Mum treasures this. Tina has been great also - always there to help co-ordinate and offer support.
We really cannot fault the care received. We know Mum is in safe hands and Dad can have a rest while she is out. Highly recommended! Joanna, Karen and Nicola."
Isabel
Get in Touch with our Team
After more than 20 years in elderly care, we know how you would like to be treated!
