About SHS Eastbourne, Hastings & Rother
Seniors Helping Seniors Eastbourne, Hastings & Rother
At the beginning of September 2023, Seniors helping Seniors Eastbourne, Hastings and Rother was taken over by new owners Steve and Lynn Cowley.
Steve and Lynn have run Seniors Helping Seniors Windsor, Maidenhead and Bracknell Forest for nearly 3 years, and when Rena Loizou needed to leave the business, they jumped at the opportunity to carry on her amazing work. For the last two years, Rena had championed flexible well paid and rewarding work for people in Eastbourne, Hastings and Rother and offered reliable, affordable home care choices across the region.
” I am so grateful to have been part of the Seniors Helping Seniors team. I have had the opportunity to make a real difference for our clients and our carers and to participate in some great initiatives across my area. Hastings, Rother and Eastbourne care about the ageing population and I’m delighted to have been part of some important work going on.
I am truly happy to be passing the baton over to Steve and Lynn. We share the same values and aspirations for the business. I am proud of the foundations that have been laid for the Seniors Helping Seniors office in Eastbourne, Hastings and Rother. We have a team of wonderful, caring, dedicated companion carers and I’ll stay in touch with everyone as the services go from strength to strength.”
Steve and Lynn are greatly looking forward to building on the foundations laid by Rena and growing Seniors Helping Seniors to be a leading provider of home-based care throughout the area. They already know the massive positive impact that this unique brand of care can have on both the care givers and clients.
About the owners
There’s a quote that Steve and Lynn really love that sums up their attitude to the business:
“Helping one person might not change the whole world, but it could change the world for one person.”
With a great team behind them, Steve and Lynn hope to make that difference to the world, helping one person at a time!
How is Seniors Helping Seniors different from the other care services in Eastbourne, Hastings and Rother?
Steve explains, “Seniors Helping Seniors prioritise differently to every other care company. The focus is on person-centred care. We offer flexibility and we very carefully match carer to client. The client has the right carer, at the right time, to suit their needs. The carers are supported with flexible working so that they can choose the hours they work and are paid above the Real Living Wage. Seniors Helping Seniors won the champion award for the care sector in 2021 from the Real Living Wage foundation because of the way carers are supported. Being accepted by the Good Business Charter as a company doing business the right way is another key differentiator. I am proud to extend this experience into East Sussex”.
What services will you be providing:
We focus on companionship care and support our clients’ activities of daily living (excluding personal or medical care). We hire active older people to support less active older people in their own homes, and we encourage trips into the community and all suitable activities.
Our in-home care services include but are not limited to:
- Garden help
- Transportation to Hospital, Doctors or anywhere else you need to visit
- Trips to local events
- Medical appointments
- House maintenance and small repairs
- Dementia care
- Meal preparation
- Mobility assistance
- Respite care (supporting regular carers)
- Overnight stays
- Pet care
- Holiday companionship
- and so much more…
Our non-medical care focusses on keeping well. Preventing crises is very much right-place, right-time in the UK.
The cost benefits and efficiencies in our processes secure our sustainable domicilary elderly care business model.
All our services are delivered with sincere companionship because our focus is same-person care and carefully matching carer to client.
Fully managing all elements of service provides outstanding customer experiences and supports outstanding carers.
Our carers are staying active, staying social, and staying financially stable with an hourly wage which is above the Living Wage. Our franchise partners make money through doing good.
The teachable business model exemplifies profit with purpose, empowerment, inclusivity, self-governance, thought leadership and the value of local expertise.
"We have been using the services of Seniors Helping Seniors for over 4 years and have been really pleased with the care and attention the team have always given to Mum. Nothing has ever been too much trouble and the team have often gone above and beyond to ensure that Mum was comfortable in her own home for as long as possible.
They often shared lots of laughs and fun times as well as caring for her emotional and physical needs and it always left us reassured that she was in the best of hands.
They are a very flexible team and always willing to help out when additional support was required putting the needs of Mum first. A special thanks to Eileen and Simone who have been on the journey with Mum and become more than a companion to her, they have become good friends. A very caring exceptional company. "
"Our Mum is suffering from severe dementia and although we take on a lot of the care ourselves, we needed some extra help in the afternoons. The care from SHS has been outstanding. All the carers have been great with Mum, taking her for a drive, a cup of tea and a piece of cake when able which is her favourite thing to do.
We have received photo’s of Mum from the carers of Mum while she is out and she always looks so happy. She can’t wait to go with them! Teresa provided Mum with a photo book at Christmas – such a lovely thing to do and Mum treasures this. Tina has been great also - always there to help co-ordinate and offer support.
We really cannot fault the care received. We know Mum is in safe hands and Dad can have a rest while she is out. Highly recommended! Joanna, Karen and Nicola."
Get in Touch with our Team
After more than 20 years in elderly care, we know how you would like to be treated!